Privacy Policy

• Compliance and Data Protection

  At Find Coziness, we are dedicated to ensuring full compliance with all relevant privacy laws, including the Information Technology Act, 2000 (IT Act) and the Sensitive Personal Data or Information (SPDI) Rules. We are also committed to aligning our practices with global privacy regulations such as the General Data Protection Regulation (GDPR). Our company has adopted stringent measures to ensure your personal information is handled in a secure and lawful manner. We adhere to the highest industry standards for data protection, and our systems are continuously reviewed and upgraded to safeguard against unauthorized access, misuse, or data breaches. We are committed to upholding the confidentiality and integrity of your personal data.

• Data Collection and Usage

  We gather and process personal information strictly in line with legal requirements and ethical standards. The information we collect may include personal details such as your name, contact information, financial details (for booking and payments), and any other data you voluntarily provide through our platform. We use this data to facilitate your interactions with our services, including property bookings, customer support, and communication related to your rental preferences. We will not collect or process sensitive personal data without your explicit consent, as defined under the IT Act.

• Transparency and Accountability

  Transparency is a core value at Find Coziness. We believe you should fully understand how your data is being used, and we make it clear what personal information we collect and why. We are fully accountable for the management of your data, and we make efforts to maintain openness in every aspect of our data practices. Our privacy policy is regularly updated to reflect changes in legislation and best practices, ensuring that you are always informed about how we handle your personal data.

• User Rights and Choices

  We respect your rights regarding your personal information. As part of our commitment to compliance, you have the right to access, update, or delete your personal data at any time. If you would like to review, modify, or request the removal of your information from our records, please contact us at [email protected]. We will process your requests promptly and in accordance with applicable laws.

• Data Sharing and Third-Party Service Providers

  At Find Coziness, we may share your personal information with trusted third-party service providers who assist in the operation of our platform, such as payment processors, booking systems, or customer support services. These third parties are contractually obligated to protect your data and only use it to fulfill the services they provide to us. We ensure that these third-party partners adhere to strict privacy and security standards. We will not share your data with any third party for their marketing purposes without your explicit consent.

• Retention of Personal Information

  We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Indian law. Once your personal information is no longer needed for the purposes for which it was collected, we take appropriate measures to securely delete or anonymize it. If you have questions about how long we retain your data, or if you would like to request the deletion of your data, please contact us at [email protected].

• Security Measures

  Protecting your personal data is a top priority for us. We implement advanced security measures to prevent unauthorized access, alteration, or disclosure of your data. These measures include encryption, secure storage, firewalls, and regular security audits. Despite our efforts to ensure the safety of your data, please note that no system is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. If we experience a data breach that compromises your personal information, we will notify you promptly, in accordance with applicable regulations under the IT Act.

• Children’s Privacy

  Find Coziness is committed to protecting the privacy of children. Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe that we have inadvertently collected information from a child under 18, please contact us at [email protected], and we will take steps to delete such information as quickly as possible.